New business-critical systems were introduced for international subsidiaries to support financing operations. The application landscape included frontend sales platforms, back-office processing, and contract management systems.
The services had to be launched within strict timelines while establishing a complete operational framework capable of sustaining long-term business growth.
End-to-end responsibility for the transition from project delivery to live operations was assumed to ensure a controlled and reliable service launch.
The services were launched successfully on schedule, with fully prepared operations teams and a controlled transition into live environments.
Operational capabilities, processes, and support structures were established and validated prior to go-live, ensuring the organization was fully prepared from day one.
Migration and activation activities followed a carefully coordinated cut-over plan, minimizing risk and enabling a smooth transition into production.
Local support teams were trained, equipped with procedures, and able to handle incidents and changes immediately after launch.
A standardized operating framework enabled consistent service delivery across both countries and multiple providers.